Terms of service & Studio Policies
REFUND AND RESCHEDULING POLICY
We require a minimum of 20 days notice before the start date of your class or workshop for a full refund. Refunds are subject to denial or charges if your request is sent within 20 days your start date.
MISSED CLASSES or MISSED WORKSHOPS
Life happens! If you have to miss a class in your scheduled session- we got you! We offer one complimentary make-up class or Sunday Open studio session. Some time for you to put your practice into practice.
Shoot us an email or touch base with your instructor if you know you’ll miss a class-we’ll sort out the details for you!
Please keep in mind! Missed workshop dates are non-refundable, if you anticipate missing the majority of classes- We host workshops many times throughout the year don’t be shy to find a fit that works best for you! Makeup classes are subject to availability. If we do not have a class we can slide you into - Sunday Open Studio sessions are the back up plan!
BROKEN WORK
Our team at Báhoo Studio takes the utmost care in the handling of all student and member work. In the event of damage or loss of a piece Báhoo will make the necessary effort to return the piece to the creator, but we do not take responsibility for any pieces that break during the firing process.
DATE NIGHT/ WORKSHOPS
ITEMS KEPT: All items that are kept from a date night and/or a workshop must be paid for at the end of the workshop. Each item kept is $10 and this fee is non-refundable unless accidentally broken by one of our staff. Please keep in mind! - Ceramic items are very prone to breaking if they have not been made properly.
PICK UP: All date night items take up to 4-6 weeks to be completed. In order to pick up your work all students must contact us directly via email or instagram DM to schedule a pick up time. Our studio is by appointment only and pick-up times change and vary. Students have exactly one month to pick up their work after it has been completed before it is donated or thrown away. Due to high volumes of ceramic items in our studio, we are not responsible for holding on to any work that is unclaimed or not communicated about to a member of our team after it has been completed. In the event that you do not contact us within the given window to pick up your pieces, any and all fees that have been paid to Bahoo Studio are non-refundable.
ANTI-HARASSMENT & ANTI-DISCRIMINATION POLICY
Our studio does not tolerate any form of intimidation, harassment, or discrimination amongst our team, our students, or our community.
RELEASE OF LIABILITY
As a student or community member of Báhoo, I release and hold harmless to the business doing business as Báhoo Ceramics Studio, its owners, and operators from any and all liability, claims, demands, and causes of action whatsoever, arising out of or related to any loss, damage, or injury, including death, that may be sustained by the participant and/or the undersigned, while in or upon the premises or any premises under the control and supervision of Báhoo Ceramics Studio Professionals, its owners and operators or in route to or from any of said premises.
MEMBERS
The studio member must carve or stamp their name very clearly into their work using three or more letters. They understand that anything not correctly labeled will not be fired.
The studio member cannot host their own classes or private lessons in the studio at any time. Guests are permitted.
The studio only fires to cone 5/6. The member may bring their own clay that must be purchased from a reputable clay manufacturer (ex. Plainsman, Tuckers, IMCO, Georgies, etc). The studio member agrees to follow up with the owners in case they are unsure.
Memberships are entirely self-guided. This means that the membership does not include instruction. Studio members also understands that while there may be artists working from the space, they will not be available for questions or help. Members must have completed at least 2 ceramics courses or the equivalent of that to qualify for this membership.
The studio member agrees that they have previously taken a ceramics workshop and/or have had formal training in ceramics.
The studio member agrees that finished glaze work must be picked up within 2 weeks of it being unloaded, at which point it will be donated.
The studio member agrees that clay dust contains free silica that is toxic to humans. They understand that all surfaces need to be sponge wiped instead of brushing, sweeping or blowing. The studio member also agrees to mop after every wheel throwing session using only the sponge mop and squeezing out all the water prior to mopping the floors.
The studio member agrees that no dry sanding is permitted in the studio. They understand that all dry sanding needs to happen outside of the studio.
The studio member will ensure that no clay or clay water goes down the drain by first recycling all clay, slip and water from splash pan before rinsing in the wash bins, with a final clean in the sink.
The studio member will ensure to sponge all areas of the wheel and workspace, ensuring that all table areas will be sponged down on the canvas until free from clay.
The studio member understands that they will be charged a $50 cleaning fee if they do not leave their space cleaner than they found it. They understand that this is to cover the cost of staff cleaning the area.
The studio member understands that Báhoo Studio does not use wax resist as it is highly toxic when fired. They understand that no wax resist is to be brought in or used in any of the pieces that are to be fired at the studio.
The studio member will ensure that all of their pieces are wiped 1/4” from the surface of the shelf. If a studio member knows that their piece will run when fired, they must let a staff member review it in order to be able to protect the kiln shelves. Any piece not properly glazed will not be fired.
The studio member understands that all glaze buckets must be secured properly and if they are to use any store bought glazes or underglazes to have a staff member review it first.
The studio member agrees to use the premises exclusively for the storage of clay, glazes, supplies, or other materials related to ceramics owned by studio members and for no other use, at the sole risk of the studio member. The studio member must not store in the studio:
Any combustible, inflammable or hazardous materials or substances.
Any food or any other items that may have an objectionable odor or that may decay.
Any item that would result in a violation of any law or regulation applicable to the studio owner and the Building, and
Any item that the studio owner has determined to be unsuitable for storage or use on the property.
The studio member agrees to keep the immediate premises in good order and to advise studio owner of any needed maintenance or repairs. The studio member shall not make any physical alteration to the studio without the express written authorization of the studio owner
The studio member has an obligation to pay all fees on or before the due date, and shall keep the account current at all times or be subject to item removal without notice at the studio members expense.
The studio member understands that Bahoo Studio is first and foremost a teaching studio. Classes are held on a daily basis, and class schedules change from time to time. We will give studio members as much notice as possible to any membership scheduling time changes, but the studio member understands that this can happen at any time. The studio also shuts down the studio from time to time for resets or maintenance work. This will be communicated at least 1 day prior to shut down where possible; a 1 day notice may not be possible all of the time.
Studio Members must complete orientation and sign the members agreement which lays out more liability and risk wavering than our online policies.